ICT and DX Promotion
The ICT Promotion Division was established in April 2018 with the aim of building a DX-ICT platform to achieve business process reform and business transformation, and has focused its efforts on ICT infrastructure restructuring and productivity reform. We believe that our fundamental mission is to facilitate the generation of new sales and profits in the KONOIKE Group businesses based on this infrastructure by utilizing ICT and digital technologies to promote business transformation (transformation of existing business models), acquire new customers, and deepen business with existing customers. Specifically, on the business side, we are working to transform our global forwarding business into an e-commerce business model and to evolve our logistics business to become an integrated logistics partner with an optimal supply chain. In addition, our Group employees and stakeholders are making extensive use of digital technology to build business processes that enable us to focus on operations with high quality and productivity. While our 2030 Vision focuses on these technologies and maintains high aspirations, the ICT Promotion Division works with the field, the people carrying us to these heights, in order to maintain a firm grasp on issues and potential needs there. It also works to fully understand ICT and DX in each headquarters, with actions in the field and headquarters as the two pillars driving our transformation.
Results from FY3/2019 to FY3/2022
Transformation Initiatives Harnessing ICT and DX
Rapid technological innovation has already brought about a variety of changes in the logistics industry, including transformation of legacy supply chains driven by the entry of players in different industries. We recognize that ICT and DX initiatives will be extremely important amid a growingly-challenging competitive environment due to the decline in the working-age population and other changes in the socioeconomic environment. At the same time, we will promote actual initiatives based on both offensive and defensive measures in accordance with our medium- to long-term overall concept in the ICT and DX area (see the following diagram). In particular, in our current medium-term management plan, our offensive DX strategy includes priority initiatives to: (1) complete a standard model for the new Integrated Logistics System and expand this to the food business, machinery-related business, and general logistics, aiming to evolve our logistics services, and (2) build and deploy a global and digital forwarding system to support B2B transformation in the forwarding business, aiming to expand into the midsize market. In addition, our defensive strategy includes priority initiatives to: (1) streamlining operations through digitalization of business processes and data integration to improve productivity of Group-wide operations; (2) building zero trust-based information security, and; (3) building a BCP-based information system cloud infrastructure and establishing a safe, secure, and optimal information system operation structure.
Overall Concept for ICT and DX Promotion
Positioning within Business/Corporate Divisions
Activities Strengthening our Field Capabilities
|Technology innovation using digital technologies||a||Number of new integrated warehouse management system (WMS) installations|
|b||Number of business site operations productivity improvements (e.g., Salesforce utilization)|
|c||Number of berth reservation management systems introduced|