ICT and DX Promotion

Basic Philosophy

The ICT Promotion Division was established in April 2018 with the aim of building a DX-ICT platform to achieve business process reform and business transformation, and has focused its efforts on ICT infrastructure restructuring and productivity reform. Our fundamental mission is to generate new sales and profits in the KONOIKE Group businesses based on this infrastructure by utilizing ICT and digital technologies to promote business transformation (transformation of existing business models), acquire new customers, and deepen business with existing customers. Specifically, on the business side, we are working to transform our global forwarding business into an e-commerce business model and to evolve our logistics business to become an integrated logistics partner with an optimal supply chain. In addition, our Group employees and stakeholders are making extensive use of digital technology to build business processes that enable us to focus on operations with high quality and productivity. While our 2030 Vision focuses on these technologies and maintains high aspirations, the ICT Promotion Division works with the field, the people carrying us to these heights, in order to maintain a firm grasp on issues and potential needs there. It also works to fully understand ICT and DX in each headquarters, with actions in the field and headquarters as the two pillars driving our transformation.

Medium-Term Business Plan KPIs

FY3/2023
Results
FY3/2024
Results
FY3/2025
Results
FY3/2028
Target
No. of new integrated WMS installations 1 2 5 14
No. of cases utilizing generative AI 1 12

Examples of Initiatives

Using Data to Strengthen On-Site Capabilities

We standardized logistics KPIs at logistics warehouses (inventory turnover, inventory ABC, number of deliveries and inventories, labor-hour productivity, etc.) and created a visualization platform using BI tools. These efforts help sales offices make quick and accurate decisions based on data for business improvement and customer negotiations. Using integrated WMS provides access to real-time data linked to the WMS, contributing significantly to improved productivity and service quality in the field. In the future, we plan to install new integrated WMS to sites that have not yet adopted this technology, establishing a company-wide culture of data-driven, autonomous improvement. Ultimately, we plan to link WMS with other systems.
在庫回転率
入出庫数・在庫数

Leveraging Generative AI for Business Innovation and Human Resource Development

We have built a company-wide generative AI infrastructure, while working internally on individual business-oriented use cases. We provide training to improve AI literacy for a wide range of employees, from management to general employees, planning to use AI strategically to create new value in a society such as Japan’s that is experiencing a declining and aging population. Focusing on the challenge of new technologies and human resources development, we aim to strengthen our competitiveness by establishing a system to understand the characteristics and risks involved with generative AI as applied to our operations.
生成AI

Check the KONOIKE Group Integrated Report 2025 here.

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