Services for the airport industry
We provide ground support services at major airports in Japan, playing an important role in maintaining and improving aeronautical quality (in terms of safety, punctuality, reliability, and comfort) in two operational areas: passenger handling and ground handling. Leveraging the knowledge, skills, and spirit of hospitality that we have nurtured over many years, we provide various detailed services in different areas of the airport where the volume of work is growing.
Strengths of KONOIKE Group’s services for the airport industry
We handle operations hospitably and professionally, from customer service at airport counters and lounges to operations control supporting safe movement.
We also unload, sort and tag export cargo in preparation for loading onto planes, and load it properly to prevent it from falling during a flight.
We provide wrapping services to prevent problems with passengers’ baggage such as damage or staining, and baggage delivery and temporary storage services.
Support passenger procedures and aircraft operation at four airports in Japan, our business arena
Ground Handling (Baggage and Cargo Loading & Unloading, Aircraft Marshaling, Aircraft Cabin Cleaning Services, and In-flight Meal Loading)
Providing high-quality services that meet airlines’ strict standards
Passenger Information, Baggage Wrapping, Delivery, and WiFi Rental Services
Wide-ranging services inside/outside airport terminals from passenger information to a baggage wrapping/delivery service, Wi-Fi rental service and etiquette training for businesses
Air Cargo Handling
Handling international air cargo quickly, carefully and accurately
Other Services Outside the Airport
We also accept requests for services provided outside airports
Related Group companies
- Konoike Air Holding Co., Ltd.
- Japan Airport Service Co., Ltd.
- Airport Terminal Service Co.,Ltd.
- NAB Corporation.
- J Friendly, Inc.
- K Ground Service Co., Ltd.
- K Sky Co.,Ltd.
- K Ground Expert Co., Ltd.
- Konoike Sky Support Co.,Ltd.
- Konoike Air Port Service Co., Ltd.
- Air Express, Inc.
- MacroAsia Airport Services Corporation
About our service