Services for the airport industry

We provide ground support services at major airports in Japan, playing an important role in maintaining and improving aeronautical quality (in terms of safety, punctuality, reliability, and comfort) in two operational areas: passenger handling and ground handling. Leveraging the knowledge, skills, and spirit of hospitality that we have nurtured over many years, we provide various detailed services in different areas of the airport where the volume of work is growing.

Strengths of KONOIKE Group’s services for the airport industry

• POINT1

  

  We handle operations hospitably and professionally, from customer service at airport counters and lounges to operations control supporting safe movement.

• POINT2

  

  We also unload, sort and tag export cargo in preparation for loading onto planes, and load it properly to prevent it from falling during a flight.

• POINT3

  

  We provide a service for the home delivery and temporary storage of hand baggage, and a wrapping service for protecting hand baggage from damage and soiling.

Notable services

• 

  Ground Handling (Baggage and Cargo Loading & Unloading, Aircraft Marshaling, Aircraft Cabin Cleaning Services, and In-flight Meal Loading)

  Providing high-quality services that meet airlines’ strict standards

• 

  Passenger Handling

  Support passenger procedures and aircraft operation at four airports in Japan, our business arena

• 

  Passenger Information, Baggage Wrapping and Delivery Services

  Providing a wide range of services, from airport information desks to the home delivery and wrapping of hand baggage

• 

  Air Cargo Handling

  Handling international air cargo quickly, carefully and accurately

• 

  Other Services Outside the Airport

  We also accept requests for work outside airports, such as corporate etiquette training and facility cleaning

Related Group companies

• Konoike Air Holding Co., Ltd.
• Japan Airport Service Co., Ltd.
• Airport Terminal Service Co.,Ltd.
• NAB Corporation.
• J Friendly, Inc.
• K Ground Service Co., Ltd.
• K Sky Co.,Ltd.
• K Ground Expert Co., Ltd.
• Konoike Sky Support Co.,Ltd.
• Konoike Air Port Service Co., Ltd.
• Air Express, Inc.
• MacroAsia Airport Services Corporation

Back to Solution Top