Services for the airport industry

We can provide various services to airports, which are currently seeing greater and greater volumes of business associated with conditions such as the tremendous rise in the number of inbound visitors. These are divided into passenger handling (customer service operations) and ground handling (baggage and cargo loading/unloading, aircraft marshaling, etc.), which are performed at various sites within airports by our expert staff members, who possess outstanding experience and expertise, advanced specialized knowledge, and the unique KONOIKE spirit of hospitality. Since we have continued to provide safe services with high added value for over 20 years, we have gained an outstanding reputation from clients at major airlines and airports.

In addition to passenger handling and ground handling in airports, we also provide air cargo handling, baggage wrapping, delivery, temporary baggage storage services, and WiFi rental services.

Strengths of Konoike Group’s services for the airport industry

  • POINT1

    We handle operations hospitably and professionally, from customer service at airport counters and lounges to operations control supporting safe movement.

    We handle operations hospitably and professionally, from customer service at airport counters and lounges to operations control supporting safe movement.
  • POINT2

    We also unload, sort and tag export cargo in preparation for loading onto planes, and load it properly to prevent it from falling during a flight.

    We also unload, sort and tag export cargo in preparation for loading onto planes, and load it properly to prevent it from falling during a flight.
  • POINT3

    We provide wrapping services to prevent problems with passengers’ baggage such as damage or staining, and baggage delivery and temporary storage services.

    We provide wrapping services to prevent problems with passengers’ baggage such as damage or staining, and baggage delivery and temporary storage services.

Notable services