JPEN
Corporate Site

EPISODEINTERVIEW
13

Even on the far side of the world, I want to do my best.

Konoike Mexico S. A. de C. V.

RIKU HIWATASHI

RIKU

HIWATASHI
01

While responding to changes in the times, I'll do my best not to disappoint and fall short of expectations.

The Konoike Group's only base in Latin America is its offices in Guadalajara and Silao in west-central Mexico, where it carries out equipment installation and engineering, largely for automobile industry customers, as well as forwarding, packaging and even can manufacturing. While our growth areas have been largely in equipment installation and engineering, we are increasingly focusing on our new core activities in construction. I'm still in my 20s, but it's been more than four years since I left Japan. I'm very fortunate to have a group of people here that I can talk with, and who help each other when we have troubles. Right now, I just do my best not to disappoint customers, much less go beyond customer expectations. That's usually the best we can hope for. Working in this country, it can be difficult to meet expectations. We're a Japanese company, we have to deliver quality, so I have to do my best every day!

RIKU

HIWATASHI
02

Freedom also comes with responsibility. It's very rewarding now.

The culture and customs in Mexico are very different from Japan. The Mexican staff are great people, but timeliness can be a little lax. Getting together the equipment and following rules was almost impossible at first. But, I'm always honest with both my customers and staff, so I want to do things honestly and in good faith. So I started out by doing things step-by-step, packing up the tools and washing the car with staff. My boss gave me the freedom to oversee the workplace, but it comes with responsibility. This is also very rewarding. I am also involved in the management activities of the company. This situation is a great opportunity for growth, so I've never wanted to go back to Japan.

RIKU

HIWATASHI
03

Our foundation is people. I'm happy when the local staff takes pride in Konoike.

I have to act in a way that is within my own responsibility now, and I'm thinking desperately while I'm not even sure if I'm making progress or maturing! Sometimes it's hard to know myself. But the Konoike DNA is something that is loved and highly evaluated by customers, so it's all about building trust. This is something even young people like me can understand, that the foundation is people. I think this is a company that brings together good people. Even here in Mexico, I believe that we should not destroy what those before us have created, and that I need to show my own style as well. While doing my best in the workplace, I need to take a professional stance regarding the business we are doing, and that, if we can think together about what our customers need for the future, we can then exceed customer expectations. I'll be very happy if the local staff I work with are proud about working at Konoike.

OTHER INTERVIEWS

  1. EPISODE
    INTERVIEW
    01

    With my own hands, I am making things that are used all over the world.

    Kashima BranchSteel Sheet Section

    JUNKO
    NISHIMURA

  2. EPISODE
    INTERVIEW
    02

    The strength of logistics contributes even at workplaces where people's lives are at stake

    Konoike Medical Co., Ltd.Tokyo Office
    Manager

    HIROSHI
    NAKATA

  3. EPISODE
    INTERVIEW
    03

    Exceeding our customers' expectations creates a very rewarding feeling.

    K Sky Co., Ltd.Haneda Office
    Head

    MASAYO
    YAMAMOTO

  4. EPISODE
    INTERVIEW
    04

    Following rules to protect quality. This leads to the power of trust.

    Tokai BranchNagoya Nishi Office
    Subgroup Leader

    NORIFUMI
    TSUTSUMI

  5. EPISODE
    INTERVIEW
    05

    Creating an environment that everyone finds easy to work in is an important job in itself.

    Higashi-Nihon BranchOme Distribution Center
    Subgroup Leader

    TOMOMI
    HIRUMA

  6. EPISODE
    INTERVIEW
    06

    There's no such thing as magic. Everyone must band together and head in the same direction.

    Kanto BranchKamisu Office
    Chief Leader

    HIROYUKI
    HARA

  7. EPISODE
    INTERVIEW
    07

    I want to overcome barriers with flexible thinking, in both work and the environment.

    International Logistics (Osaka) BranchHiroshima Regional Office
    Assistant Manager

    MIHO
    TERAGAKI

  8. EPISODE
    INTERVIEW
    08

    Our employees' approach and thoughts for our customers strengthen the brand.

    Kansai Chuo BranchShiga Distribution Center
    Office Manager

    YASUHIRO
    KANAMARU

  9. EPISODE
    INTERVIEW
    09

    Maintenance is not passive. By looking one step ahead, we can support our customers' high-quality manufacturing.

    Kashima BranchSteel Plate Section
    Group Leader

    MASASHI
    HIRANUMA

  10. EPISODE
    INTERVIEW
    10

    I want to use my long experience to provide new proposals for management, so that we can also help develop the next generation.

    Kashima BranchSteelmaking Materials Section

    YOSHIAKI
    KOMAI

  11. EPISODE
    INTERVIEW
    11

    I think about how to move ahead for the sake of the sales office. I'm ready.

    Higashi-Nihon BranchKunitachi Distribution Center
    Group Leader

    TOMOKO
    AIDA

  12. EPISODE
    INTERVIEW
    12

    While working to create management with roots in the local community, we want to disseminate the Konoike DNA.

    Konoike Logistics (Shanghai) Co., Ltd.Konoike Asia (Jiangsu) Co., Ltd.
    Director General Manager

    XU
    LEI

  13. EPISODE
    INTERVIEW
    13

    Even on the far side of the world, I want to do my best.

    Konoike Mexico S. A. de C. V.

    RIKU
    HIWATASHI

  14. EPISODE
    INTERVIEW
    14

    We will use our frontline strength to build an unwavering relationship of trust with customers.

    Kanto Chuo BranchFujimi Office
    Office Manager

    YASUHIRO
    FUKUSHIMA

  15. EPISODE
    INTERVIEW
    15

    After I choose my path, I want to look back with no regrets.

    Kyushu Sanko Unyu Co., Ltd.Kumamoto Center

    NARUMI
    FUKUSHIMA

*The employee title and affiliation were as of the time of the interview.

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