JPEN
Corporate Site

EPISODEINTERVIEW
08

Our employees' approach and thoughts for our customers strengthen the brand.

Kansai Chuo Branch
Shiga Distribution Center
Office Manager

YASUHIRO KANAMARU

YASUHIRO

KANAMARU
01

Thinking of the future possibilities of warehouses. This is the DNA of curiosity, where we challenge ourselves to achieve things before other companies do.

I'm in charge of supervising the operations of one of the company's distribution centers, one that is mainly specialized for apparel. We make several thousand deliveries per day, with work being performed by several full-time employees and over 100 part-timers. I work from the standpoint of managing everything from the very beginning. This is why I draw out the most important points of our daily work to communicate to the part-timers, and delegate authority while making sure we are heading in the same direction. In addition, my work touches on not only the storage and delivery functions of an apparel warehouse; I also believe in the great potential for providing one-stop services that also offer sewing and ironing, so I also have to manage with thoughts on what our next moves will be, by ascertaining the operational status of our warehouse and creating new business opportunities through partnerships with other warehouses. Konoike's characteristics of doing everything to see happiness on a customer's face and confronting challenges before other companies do, give the entire organization a strong feeling of curiosity, which I believe widens its business areas. I believe it also has in its DNA the fact that superiors allow this to occur.

YASUHIRO

KANAMARU
02

I'm proud not when we do something special, but when we receive praise for efforts that have been underway for many years.

One of our customers is one of Japan's largest makers of apparel. In a user survey conducted by this customer, the packaging that we were in charge of stood out as the target of praise among all of the items covered by the survey. In addition, one of the free-answer sections from an end user read, "The packaging was in such a beautiful state that I got excited." This made a strong impression on me. This manufacturer has a history of many years with us, and our current relationship is the product of the boundless curiosity of the employees who came before us, and the accumulation of their many ideas. It makes me truly happy, and proud of the fact that Konoike received praise in this way for its continued efforts to provide its offerings in a single package, in a case that did not involve introducing some special equipment to effect improvements. To what extent can this be repeated in the future? I believe the answer can be found by asking ourselves if we are able to exceed the expectations of our customers and society.

YASUHIRO

KANAMARU
03

Properly continuing the things that we have been doing until now. I believe our mission is to preserve this DNA.

Striving to go beyond expectations. At first it struck me as an intimidating phrase, but after speaking with a customer, they told me that they would be happy if everything continued the way it had up until then. They said, "Is that not exceeding your expectations?" "No, that should exceed them," I answered with a laugh. Being able to have this kind of communication is an important part of our relationships. The confidence I had up to that point became a conviction. Brands do not make employees stronger. Rather, the thinking of each individual employee and the thoughts we have for our customers makes the brand stronger. As long as we continue to do our jobs properly, the brand should naturally grow stronger. The company has grown into the large organization that it is on this premise. I believe that our mission is to preserve this DNA.

OTHER INTERVIEWS

  1. EPISODE
    INTERVIEW
    01

    With my own hands, I am making things that are used all over the world.

    Kashima BranchSteel Sheet Section

    JUNKO
    NISHIMURA

  2. EPISODE
    INTERVIEW
    02

    The strength of logistics contributes even at workplaces where people's lives are at stake

    Konoike Medical Co., Ltd.Tokyo Office
    Manager

    HIROSHI
    NAKATA

  3. EPISODE
    INTERVIEW
    03

    Exceeding our customers' expectations creates a very rewarding feeling.

    K Sky Co., Ltd.Haneda Office
    Head

    MASAYO
    YAMAMOTO

  4. EPISODE
    INTERVIEW
    04

    Following rules to protect quality. This leads to the power of trust.

    Tokai BranchNagoya Nishi Office
    Subgroup Leader

    NORIFUMI
    TSUTSUMI

  5. EPISODE
    INTERVIEW
    05

    Creating an environment that everyone finds easy to work in is an important job in itself.

    Higashi-Nihon BranchOme Distribution Center
    Subgroup Leader

    TOMOMI
    HIRUMA

  6. EPISODE
    INTERVIEW
    06

    There's no such thing as magic. Everyone must band together and head in the same direction.

    Kanto BranchKamisu Office
    Chief Leader

    HIROYUKI
    HARA

  7. EPISODE
    INTERVIEW
    07

    I want to overcome barriers with flexible thinking, in both work and the environment.

    International Logistics (Osaka) BranchHiroshima Regional Office
    Assistant Manager

    MIHO
    TERAGAKI

  8. EPISODE
    INTERVIEW
    08

    Our employees' approach and thoughts for our customers strengthen the brand.

    Kansai Chuo BranchShiga Distribution Center
    Office Manager

    YASUHIRO
    KANAMARU

  9. EPISODE
    INTERVIEW
    09

    Maintenance is not passive. By looking one step ahead, we can support our customers' high-quality manufacturing.

    Kashima BranchSteel Plate Section
    Group Leader

    MASASHI
    HIRANUMA

  10. EPISODE
    INTERVIEW
    10

    I want to use my long experience to provide new proposals for management, so that we can also help develop the next generation.

    Kashima BranchSteelmaking Materials Section

    YOSHIAKI
    KOMAI

  11. EPISODE
    INTERVIEW
    11

    I think about how to move ahead for the sake of the sales office. I'm ready.

    Higashi-Nihon BranchKunitachi Distribution Center
    Group Leader

    TOMOKO
    AIDA

  12. EPISODE
    INTERVIEW
    12

    While working to create management with roots in the local community, we want to disseminate the Konoike DNA.

    Konoike Logistics (Shanghai) Co., Ltd.Konoike Asia (Jiangsu) Co., Ltd.
    Director General Manager

    XU
    LEI

  13. EPISODE
    INTERVIEW
    13

    Even on the far side of the world, I want to do my best.

    Konoike Mexico S. A. de C. V.

    RIKU
    HIWATASHI

  14. EPISODE
    INTERVIEW
    14

    We will use our frontline strength to build an unwavering relationship of trust with customers.

    Kanto Chuo BranchFujimi Office
    Office Manager

    YASUHIRO
    FUKUSHIMA

  15. EPISODE
    INTERVIEW
    15

    After I choose my path, I want to look back with no regrets.

    Kyushu Sanko Unyu Co., Ltd.Kumamoto Center

    NARUMI
    FUKUSHIMA

  16. EPISODE
    INTERVIEW
    16

    I take pride in being part of a “strength that never lets up” that is unmatched in Japan.

    Higashi-Nihon BranchShibukawa Office
    Packaging Group
    Sub Group Leader

    YUYA
    SAITO

*The employee title and affiliation were as of the time of the interview.

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